One-year warranty
At Biloria, all our jewelry comes with a 1-year warranty, so you can order with complete confidence. This warranty reflects our commitment to quality, from the selection of stones and materials to the meticulous finishing touches.
The warranty covers manufacturing defects and anomalies observed under normal use of the jewelry, including issues related to clasps, settings, soldering, or attachments.
If your jewelry has a defect covered by this warranty, our customer service will carefully review your request and offer the most appropriate solution: repair, replacement, or other support, depending on the nature of the problem.
Our warranty does not cover damage resulting from accidents, misuse, normal wear and tear, contact with chemicals, prolonged exposure to water, or modifications made by a third party.
Because a Biloria piece is designed to accompany you every day, we are committed to providing reliable service before, during, and after your purchase. Your satisfaction remains at the heart of everything we do.